cb111's Privacy Policy

cb111 is a trusted online betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This Privacy Policy explains what information we collect when you use the cb111 website and its related services, how that information is used, with whom it may be shared, and how you can maintain control over your data.

This policy applies only to cb111's own services. Third-party websites or services are governed by their own respective privacy policies.

cb111 collects various types of information in order to provide its services. This information falls into two main categories:

2.1 Information You Provide

Information you provide when creating an account and using the services:

• Full name and date of birth
• Valid email address
• Mobile phone number
• Residential address
• National ID (NID) or passport details (for identity verification)
• Financial information — bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)

2.2 Automatically Collected Information

When you use the cb111 platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, version, and operating system
• Service usage duration and activity logs
• Gaming history and betting activity
• Deposit and withdrawal transaction records
• Information collected through cookies and similar tracking technologies

cb111 uses the information it collects for the following purposes:

3.1 Account Management & Service Delivery

We need your information to create and manage your account, process transactions, distribute bonuses and rewards, and provide customer support.

3.2 Identity Verification & Security

Identity verification is essential to confirm the age of each user (for users aged 21 and above only), to prevent fraudulent activity, and to ensure account security.

3.3 Service Improvement & Personalisation

By analysing your preferences and gaming patterns, cb111 works to make your experience more relevant to you. Analysing user behaviour also plays an important role in improving the overall quality of the platform.

3.4 Communication & Marketing

Your contact information is used to keep you informed about new promotions, bonus offers, and important updates. You may request to opt out of these communications at any time.

3.5 Fulfilment of Legal Obligations

Information is retained as necessary to comply with regulatory guidance, anti-money laundering (AML) requirements, and applicable legal obligations.

cb111 uses industry-leading, up-to-date technology to protect your personal information. The key elements of our security measures are:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Multiple firewall systems at the server level prevent unauthorised access.
• Access Control: Only authorised staff may access user information for specified purposes.
• Regular Security Audits: The security of our systems is regularly assessed and tested.
• Data Minimisation: Only the minimum information necessary to provide the service is collected.

The retention period for data depends on the type of information and legal requirements. Even after an account is closed, certain information may be retained for a defined period in accordance with legal obligations.

cb111 does not sell your personal information to any third party. However, limited information may be shared in the following circumstances:

5.1 Service Partners

Payment processors (such as bKash, Nagad, Rocket, and Upay gateways), technology infrastructure providers, and gaming software suppliers may be granted access to limited information to carry out their specific responsibilities. These partners are contractually bound to uphold cb111's privacy standards.

5.2 Legal Requirements

If an obligation to disclose information arises under a court order, a request from a regulatory authority, or applicable law, cb111 may provide the necessary information to the relevant authorities.

5.3 Fraud Prevention

Necessary information may be provided to the relevant authorities to assist in investigating money laundering, fraud, or any other unlawful activity.

5.4 Business Transfers

In the event of a company restructure, merger, or acquisition, user information may be transferred to the new entity. Users will be given advance notice in such cases.

Cookies and similar technologies are used on the cb111 website to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies: These are necessary to maintain your login session and ensure security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Help improve the quality of the service by analysing usage patterns on the platform.

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the service.

As a cb111 user, you have a number of important rights over your own information:

7.1 Right of Access

You may request a copy of the personal information cb111 holds about you at any time. Processing such a request may generally take up to thirty days.

7.2 Right to Rectification

If your profile contains incorrect or incomplete information, you may request that it be corrected. Our customer support team will assist you with this.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Withdrawal of Marketing Communications

You may request to stop receiving promotional emails or messages at any time. To do so, contact us at [email protected] or let us know via live chat.

7.5 Submitting a Complaint

Send any concerns or complaints regarding our Privacy Policy to [email protected]. We will get back to you as soon as possible.

cb111 strictly provides membership only to individuals aged 21 and above. We do not knowingly collect personal information from any minor.

Our registration process includes age verification. If we become aware that a minor has created an account, that account will be immediately closed and the associated information will be deleted.

If you believe a minor is using our platform, please contact us directly.

cb111 primarily serves Bangladeshi users and endeavours to store data in Bangladesh. However, due to technical infrastructure requirements, some data may be stored or processed on servers located in other countries.

For such transfers, we ensure that applicable data protection standards are maintained and that your information remains under appropriate protection.

cb111 may update this Privacy Policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• A prominent notice will be displayed on the website
• A notification will be sent to your registered email address
• The update date at the beginning of the policy will be changed

Continued use of cb111 after any changes will be taken as acceptance of the updated policy. We therefore encourage you to revisit this page from time to time.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

Our support team will respond to your request as soon as possible after receiving it. Stay with cb111 and enjoy safely.